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Customer Experience Experts

Whatif.Works

Business Development | Finance & Operations Excellence |
eCommerce & Digital Transformation

WHAT WE DO

At Whatif.Works, we operate at the intersection of Consulting, Interim Management, and Outsourcing—delivering the optimal speed and resource boost to champion your transformational projects.

OUR PLAYING FIELDS

In our field of play, Business Development, Finance and Operations Excellence, eCommerce, and Digital Transformation stand as the foundational pillars of what Customer Experience improvement is truly about. We do not just aim for superficial enhancements but tangible financial victories. Our coverage extends across multiple geographies and industries, with a special focus on Consumer Goods.

HOW WE WORK

Our senior team commits to :

  1. Analyze objectively your current strategy.

  2. Draft a winning strategy and action plan.

  3. Execute with precision and hands-on involvement.

  4. Coach your team through the transition, before passing the baton to your in-house staff.

OUR TEAM

Supported by the Whatif.Works on-demand network of specialized experts, you’re not merely playing the game—you set the pace, break records, and redefine success; precisely when and where you need it.

COMPANIES WE WORKED WITH

60+

COUNTRIES

20+

CLIENTS

40+

PROJECTS

11

ASSOCIATED PARTNERS

WHY US

SPEED

A key to our competitive advantage

PERFORMANCE

A mindset inherited from our sports background

PASSION

For how your customers experience brand touchpoints

ONE TEAM

Hand in Hand to find the RIGHT solution

AGILITY

Bespoke engagement according to your needs

HOW WE WORK

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PLAYING FIELDS

Finance and Operations Excellence
Commercial, Market Access and Business Development
eCommerce and Digital Transformation

FINANCE AND OPERATIONS

Align processes and resources to the company's vision and targets.

Create seamless execution from suppliers to customers.

SALES & BUSINESS DEVELOPMENT

Plan and execute omnichannel market entry and expansion across geographies.

Maximize conversion rates during customer interactions at all touchpoints.

E-COMMERCE & DIGITAL

Ensure a seamless

omnichannel customer journey to drive  customer loyalty.

Create technical products that excite your customers.

OUR TEAM

Andreas Gellner
  • LinkedIn

ANDREAS GELLNER

Operations & Finance Lead

 

EXPERTISE

Strategy | Profit and Loss Management | Finance | Organisational Design |  Restructuring | Operations | International Go to Market | Business Turnaround | Complex Negotiations | Demand Planning

SECTORS

Consumer Goods, Fashion, Wholesale, Retail, eCom.

 

CONTACT

andreas@whatif.works

Theo Makryniotis
  • LinkedIn

THEO MAKRYNIOTIS

Commercial & Business Development Lead

 

EXPERTISE

Strategy |  Omnichannel Commercial Models in Services and Products | Business Development  | International Go to Market | Business Turnaround | Complex Negotiations | Commercial Policy | Sales Funnel Management

SECTORS

FMCG, Consumer Specialty and Fashion, Airport & Travel, Services, Fintech, SaaS.

CONTACT

theo@whatif.works

Eva Lindner
  • LinkedIn

EVA LINDNER

eCom & Digital Transformation Lead

 

EXPERTISE

Digital Strategy | Software Development | Marketplace Management | Omnichannel Solutions | Digital Transformation | Sales Compensation | Training Programs | Consumer Tech | Change Management | Terms Negotiations

SECTORS

Sports/ Luxury/ Fashion, Marketplaces & eCom, SaaS.

CONTACT

eva@whatif.works

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